34/hr Help Desk. 36 Months. Contract. Madison, WI. (L-3461) (B)

WHY APPLY?

Looking for a long term Help Desk opportunity?  Check this out.

The person in this role provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. 

Preference given to candidates with experience working in an educational setting or with State Government experience.

Apply now!

TARGET PROFILES

(in order of desirability)

  • #1 - Help Desk 4+ years. Preference given to candidates with experience working in an educational setting or with State Government experience.
  • SKILLS - CORE:

  • Help Desk services, with the ability to understand applications, and with the ability to document and report on contacts and results of services.
  • SKILLS - MAJORITY REQUIRED:

  • Ability to perform Help Desk services through good communication (written and oral) skills, with the ability to understand applications, and with the ability to document and report on contacts and results of services.
  • Strong communication skills including oral, written, and other interpersonal skills
  • Plan and deliver educational events
  • Knowledge of and experience working in the Education Industry. Examples include working at a local District or School.
  • MS Dynamics CRM
  • Domain -- State Government
  • SKILLS - ALSO CONSIDERED:

  • Provide One Work Reference -- the client requires a reference to be shared on submission. Name, phone, email, company, role. Ideally someone candidate reported to.
  • OTHER INFORMATION:

  • Status: x-Closed
  • Employment Type: Contract
  • Role: Help Desk
  • Location: Madison, WI.
  • Compensation: Up to $34.00/hr in a c2c/1099 structure. Limited W2 structure also possible but rate drops to $29.50/hr gross. We say gross as the limited w2 rate shown is before employer/employee taxes (not take home; take home would be lower as its after employee taxes which vary).
  • Payment Terms: Bi-Weekly invoice, NET 45 payment off invoice.
  • Expenses: Included in rate above
  • Positions: 1
  • Current pool: 0/1 (In Play/Submitted). Click HERE for summary view of candidates submitted so far.

  • DATES/DURATION
    Last Update 04/18/19 19:23 PM. Jan Graves. Closing this lead -- no qualified candidates.. (full detail change log at bottom).
    Shortlist On 04/18/19
    Start On 05/06/19
    Duration Duration is estimated to be 36 months.
    1st Post Date 04/12/19
    STATUS
    1st Screened by Amplified0
    Submitted to Client0
    Interviewed by Client0
    MISC
    ClientShared after 1st Screen
    AgentShared after 1st Screen. Amplified is not the prime.
    Contact for Lead Jan Graves
    Interview DetailsFace-to-face interview is NOT required after phone screen. That said, let LEVERAGEncy know on submission if Skype or other options AREN'T an option.
    Work Authorizations Client is only considering candidates with work authorizations of: Green Card,Green Card EAD,H1,H1B,US Citizen
    IndustryGovernment and Military
    Opp Quality The overall rating for this lead is B. This is based on contract duration being 36, 1 opening(s), and 7+ competitors at our level or better. You can see a graphical ruberic of how these stats translate to a rating here.
    L Number3461
    LayersBetween Amplified and the End Client there are 1 layers. In addition, the end client prefers that Amplified limits the layers between Amplified and the Employer of Record of the candidate to 1.

    CHANGE LOG:

    04/18/19 19:23 PM . Jan Graves. Closing this lead -- no qualified candidates.

    04/12/19 17:08 PM . Lead Created

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